All-Inclusive IT That Just Works
Say goodbye to tech headaches. With Zeta Sky’s Managed IT, you get proactive support, 24/7 protection, and simple, predictable pricing—all from a team that knows your business.
IT Support & Helpdesk
Technical issues can disrupt your day. Our US-based team provides responsive, ongoing support and system monitoring to help keep your operations steady and your staff focused.
Cybersecurity & Compliance
Protect your business from evolving threats. We deliver always-on monitoring, layered defenses, and built-in compliance—without the complexity.
The Zeta Sky Approach to Managed IT
Proactive Support, Not Just Problem Solving
We don’t wait for things to break. We help prevent issues with real-time monitoring, regular updates, and a hands-on team dedicated to keeping your systems ahead of problems.
Scalable Service That Grows With You
Whether you’re a team of 10 or 500, our solutions adapt as you scale. You get the support you need with room to grow and no surprise costs.
Security and Simplicity in One
We embed security into everything we manage. With centralized monitoring, compliance support, and clear documentation, your business stays protected without added complexity.
Managed IT Pricing Guide
These pricing ranges give you a reliable starting point. Let’s talk about building the right plan for your business.
Tier 1
Essential Support
- 24/7 Network Monitoring
- Antivirus
- Firewall Management
- Backup and Recovery
- Help Desk and Support
$75 - $150
Per user/month.
Tier 2
Advanced Support
Everything in Tier 1
- Advanced Security Features
- Managed Security Operations Center (SOC)
$150 - $200
Per user/month.
Tier 3
Fully Managed + VCIO
Everything in Tiers 1 and 2
- Advanced Protection (Endpoint Detection, SIEM Log Collection, Data Loss Prevention, and Virtual CIO Services)
$200
Per user/month.
Let’s Take IT Off Your Plate
Schedule a discovery session with Zeta Sky and take the first step toward a more secure, productive, and stress-free IT experience.
1. What's included in fully managed IT?
We handle your day-to-day IT support, infrastructure maintenance, security monitoring, cloud tools, backups, and long-term planning. Your full IT environment is taken care of so you can focus on your business.
2. Do we still have input into IT decisions?
Absolutely. We work with your leadership to make sure technology decisions align with your business goals. You stay informed and involved in the things that matter, without getting buried in technical details.
3. What happens if something goes wrong after hours?
Our U.S.-based helpdesk is there when your team needs it. Issues are tracked and addressed so that problems don't sit unresolved until the next business day.
4. We're currently working with another IT provider. How does switching work?
We manage the transition to minimize disruption. Our onboarding process is structured so we can get familiar with your environment before taking over, making the switch as smooth as possible.
5. Is fully managed IT more expensive than handling IT in-house?
For many businesses, it's actually more cost-effective when you factor in staffing, tools, training, and the cost of downtime. We also help you plan budgets clearly so there are no surprise expenses.
6. How is Fully Managed IT priced?
We offer tiered pricing starting at around $75 per user per month for essential support, with options that include advanced security, a managed Security Operations Center, and vCIO services at higher tiers. We'll help you identify the right level for your business during a discovery call.
7. Does Zeta Sky handle hardware procurement and vendor management?
Yes. As part of a fully managed relationship, we help manage vendor relationships and can advise on hardware decisions so you're not navigating those conversations alone or overpaying for equipment you don't need.
8. What kind of reporting will we receive in our IT environment?
We provide regular reporting so your leadership team stays informed on system health, support activity, and any areas that need attention. The goal is visibility without requiring you to dig through technical details yourself.
FAQs
If you're considering handing off your IT entirely to a managed service provider, you likely have questions about what's covered, how much it costs, and what the transition looks like. Here are answers to the questions we hear most from businesses evaluating fully managed IT.